Your enquiry.
Your tracking choice.

Information you choose to provide.

The form collects your name, email address, requested service and project brief. Phone number, company and budget are optional. We use these details to respond to your enquiry and manage the related conversation. Marketing consent is not required, and the form does not subscribe you to a mailing list.

Submission and abuse-prevention information.

An enquiry has a unique reference, a submission time and timezone, the submission page and broad device, browser and operating-system categories. Short-lived keyed hashes support rate limiting; raw IP addresses are not written to enquiry records or notification emails by this feature. Your hosting provider may keep separate server logs under its own configuration.

Enquiry source information.

The enquiry may include the referring domain and UTM campaign fields available on the submission page. These details are not stored in browser cookies or local storage. Internal navigation can make the original source unavailable; missing information is not guessed. Unrelated URL query parameters are discarded. UTM term is advertiser-supplied information, not proof of an organic search query.

There is no optional tracking popup or persistent first-touch attribution on this website. Enquiries remain usable when source or location information is unavailable.

Approximate location.

Country, region and city are only populated if a configured server-side local geolocation database can return them. Otherwise they are shown as not available. This installation does not send IP addresses to an external geolocation service. Location is approximate and may be affected by VPNs, proxies and mobile networks; the website does not request GPS permission.

Storage, access and email.

Enquiries are stored in the WordPress database and are accessible only to authorised administrators. Notifications are addressed to oslacksolutions@gmail.com and include the submitted details and available tracking summary. The website hosting and configured email transport process this information. SMTP acceptance does not establish that a message reached the inbox.

Retention and deletion.

The enquiry system defaults to deleting records and internal notes after 180 days. Administrators can configure a shorter or longer period, from 30 to 730 days. The short-lived anti-abuse hashes expire within an hour. Backups and email copies follow the separate retention settings of the systems holding them. Contact oslacksolutions@gmail.com about access, correction or deletion requests.

Cookies, analytics and external links.

This implementation does not load advertising pixels or third-party analytics scripts. WordPress may use necessary cookies for administrator sign-in. Links to external design profiles take you to services with their own privacy notices. Enquiry source information does not use persistent browser storage, cross-site tracking or fingerprinting.

Controller and provider information.

Oslack Solutions is the business name used on this website. Contact oslacksolutions@gmail.com for privacy enquiries. Include your enquiry reference if you have one, so the relevant record can be located. Please do not send identity documents or sensitive personal information in an initial email.